My only complaint is that loaner vehicles should be comparable to the vehicle being serviced. I have a new 2019 Silverado 1500 RST that needed service and ended up to be 3 days before the technicians figured out there was a software issue with the radio. On the 3rd day, you couldn’t get the service advisor on the phone to tell me what was going on that i had to speak with the Manager on duty, Chris. I said either provide a comparable loaner or give me my truck back for the weekend. When i came to pick up vehicle, my truck was already parked out front. Service advisor had found a fix to my issue as it just came out as a technical bulletin. The radio was fixed but there are other radio issues i am having that needs to be addressed. The Cadillac side treats me very well. I have no complaints. These are the same business owner, different service departments.