Took my car into the service department and explained to them exactly the issue, they sidestepped my information, did 15 minutes of “diagnostics” and blamed the VDC unit, and said I had to pay more than $2000 for parts and labor. Next day I got a call from the receptionists asking if i was satisfied with my service. I explained to her that I was not satisfied at all and was told a manager would be in contact with me the following day. No one called, no one cared.
I ordered the part at a different dealership due to Randy Marion’s indifference and rude behavior and the issue was not resolved. Then there was a 20% restocking fee for the part that was not the issue.
I am extremely upset that the service department at Randy Marion Subaru work in such an unprofessional and rude manner.