Every time, I make a appointment with Huntersville GMC service department and arrive to the service bay. No one greets me and I stand looking at all the employees at the computer terminals for about 4 minutes or so before I am acknowledged. I then have to endure a lengthy moment while they try and find my appointment. I have had multiple recalls and other service done. No matter if I’m dropping of my vehicle or picking up, I have to endure moment’s of not being acknowledged!