This was recall work A rep never reached out to me to advise me that my part from back order had arrived. I had to call the dealer to determine the status. I found out from the manufacturer that when my vehicle was picked up and taken to the dealership back in November… it was not required. it was not required for my vehicle to be taken to the dealership to determine if it was part of the recall. I was advised by the dealership in November that once apart within the dealership would reach out to me to schedule the work to be completed. No one ever reached out to me. so had I not called… The sensor part would have remained on the shelf. Poor customer service.
2024-03-14