This has to have been the most frustrating car buying experience I have had in all my years of purchasing a car. I cannot recommend them to anyone. The customer service rep stated that their goal was to make me happy – well they didn’t. All they managed to do was to do the things that should have been done before putting the car on the sale lot. The fact that someone had to come to SC to get the car, take it back to Statesville for a needed oil change and recall, put some gas in the car plus remove the tracking device that had been installed by the previous insurance company is ridiculous. When you spend over $60k on a car, you expect better service.