I recently purchased a 2025 pickup truck from here, and I regret it. When I went to take delivery, I drove up to the front where the truck was parked (just detailed for delivery) and noticed two small dents in one of the doors. They said they would fix them. I had to leave the truck as I was going out of town. They were honest enough to tell me the dent repair person saw several other dents around the truck, which they also fixed. This kind of thing does not seem to be a big deal to them. Sent a long email to the general sales manager Brian S with concerns, and still waiting for a reply. No response, no follow-up. On to the next sale. It’s almost unbelievable what must go on around that lot, and the detailing department + the quality control here has a long way to go. I also just noticed a silver dollar size discoloration in the paint on the middle of the hood, which prompted me to finally post this review. Let’s see if they address that. The truck has 300 miles on it and has been in my garage, so this is another flaw on my “new” truck. You will get no good will for your distress and dissatisfaction either. “We gave you a tank of gas”. It’s too bad an enjoyable experience had to be dampened. Easily the worst car buying experience I’ve ever had. This was my first ever purchase of a Chevrolet, probably my last. I know there are lot of positive reviews but my after sale experience was just not good. All is great here unless you have any kind of a [problem to deal with. I will say Chevrolet the corporation is good about sending surveys asking the right questions. Hoping to get a response soon.
2025-07-17