I will start by saying our salesman Hobie was great and this review does not reflect him in anyway. They quoted me a price for a trade in of 16k over the phone without seeing the car. We get there and another guy wanted to look at my car. That’s fine. No issues, serviced regular and all that. He comes back and says your transmission is going out. News to me! I said really idk about that. He said I can take it to the ford place and they can double check and make sure and I said ok sounds good. Only should take me 20 minutes he says. Gone for almost 1 hour and 15 minutes. Even the salesman was calling asking where are. Gets back and of course yep it’s bad, but we’re still gonna give you the 16k because we need a sale and we’re gonna gamble. RED FLAG!
Your saying my transmission is out but are still willing to pay what you were going to give me before. Long story we continue on and get approved and they were not willing to come off the vehicle price and match another dealer’s price for the same vehicle which was about 5 grand lower at another place. I asked for my paperwork showing where ford said my transmission was going bad and all 3 guys look at each other like I had just asked for a million dollars. I got a response of we don’t have anything it’s just what we think. So I’ve not noticed any issues with my vehicle and you claim the transmission is going out and verify it with another dealer with no proof other than yeah we think it’s going out. I get the car serviced at a ford dealer! Beware people, I think this dealership is desperate and is trying to take advantage of people. They didn’t get my business and I’ll make sure everyone knows about it.