After attempting to purchase a 2005 BMW from Rany Marion Cadillac of Jacksonville, we need to share with others our experience. First, we visited the dealership and took a test drive. The Sales Representative told us the cost of the car, including a Dock Fee of $999, plus taxes and license. We told him we were looking at another car and would be in touch.
Over the next week, we attempted to contact the Sales Representative, who did not return our calls. We finally connected with another Sales Representative, explained the situation, made an out the door offer and made an appointment to come to the showroom, check in hand.
When we arrived, we got a bit of a run around from the Sales Team. Even though we had an appointment, we were made to feel unwelcome and disrespected.
When we asked if they were accepting our offer, they presented a “sales worksheet” the list the price of the car $600 higher than we told the previous week, plus the Dock Fee of $999, PLUS PAINT PROTECTION of $999! Paint Protection on a 20-year-old car is ridiculous.
Buyer Beware when dealing with Randy Marion Cadillac of Jacksonville.