I spent an entire day negotiating in good faith on a 2023 Chevrolet Tahoe High Country with salesperson Alex. After several hours of back and forth, Alex sent me a formal worksheet showing the vehicle price, fees, taxes, and a total balance of $61,700.82. The worksheet included the High Country’s VIN (1GNSKTKL8PR530158) — there was no ambiguity about which vehicle we were discussing.
When I countered at $60,500 out the door, the sales manager Rico got involved and claimed the worksheet had been generated on the wrong vehicle and that the High Country was actually $64,984 out the door — nearly $3,300 more than what was documented. Despite the VIN being clearly printed on the worksheet, Rico insisted there was no deal and apologized for “improper information.”
I came to this dealership as a serious buyer — pre-approved through my credit union with $25,000 down, ready to fund the vehicle remotely and pick it up upon relocation to the area. Instead I had my time wasted and was given documentation that the dealership later refused to honor. This is bad business. Buyer beware.