Unfortunately I am going to have to give one star. The prices online were Ana inch but after my husband drove over three and a half hours he saw that the used cars had lots of scratches and even some dings. We were told that was why the prices were so low (which made a little sense), but then when he sat down to “negotiate” they tried to add about $5000 in up charges. Laughable. And $1700 of those were for “work they did on the car”, now just stop. Ultimately, I told him to walk say. We prefer to deal with dealerships that offer full transparency and not try to lure customers in just to try and upcharge everything.
If you visit this place know your stuff – go online and find out what title and registration cost, calculate sales tax (I believe it is 3% for NC-but Che k for yourself) and know that “doc fee” is income for the dealership. I am always down with letting them add between $300-$800 depending on the price of the car. But $5000 in up charges is ridiculous – walk away.
On a different note the sales lady – Melanie was super sweet and tried to be helpful.