Bought 2 trucks from them in January, one was a 2022 dodge ram , held over from an order from some company, the other a 2015 GMC. We went to pick the trucks up, The Dodge it was empty on gas, only given one key, tires were low on pressure, it had been loaned out for a customer that had a service to be done knowing we had purchased the day before. The GMC only had 1/2 tank of gas and was just coming out of the service bays. The dealership rep told us we could take it up to Walmart they had the cheapest gas around. There was no owners manual in the dodge truck even though it had less than 500 miles on it. When we ask about these Items , we were told we will get them sent to you. Have contacted Randy Marion at this dealership and the HQs, also through Wiklesboro, NC, and got nothing. Unfortunately, I thought Wilkesboro would be different so I purchased a new 2023 hold over from them . Well here we go again they told me it was set up with one finance company but when I signed the papers it was a different one, told I had sirius xm for 3 months {NEVER HAS WORKED}. had my email wrong after clearing it up at the dealership they still sent it to the Finance company wrong. Phone number also wrong. I am not saying don’t deal with Randy Marion, all I m saying is watch out if you do. Their Customer service is BS. 5 times I have contacted them to get all of this corrected ( I won’t mention names they know who they are) I will just say none of their customer services give a crap about their customers, I am Proof of that. I just got off the Chat for This dealership and the first thing I was told was to call three phone numbers for help ,before I even told the lady what I needed. UNACCEPTABLE IN ANY CIRCUMSTANCES,,,,, It is supposed to have 5y/100k miles bumper to bumper warranty , trust me they do not want to refuse to honor this part. I have already contacted my lawyer on this. she has the signed documents.