Incompetence at it’s finest. After we informed them, they had a car we wanted in their inventory, we signed for it…and that’s when they completely stopped trying in any capacity.
The car was delivered to us the next day without having been cleaned, without all weather mats (that we paid for), and 3 hours late without any communication. Once at our house the salesman was trying to clean it with his baby wipes. There was oily fingerprints on the windows, the seats and the interior trim.
Windows were supposed to be tinted, and they clearly rushed through that. There are bubbles in the tint on multiple windows.
Then when asking about our weather mats, the tint be fixed and the car being delivered dirty, Nate Upright (their finance manager) got defensive and tried to imply that we should be thankful because he tried to save us as much money as he could. He was defensive, dismissive and just down right rude.
There’s zero accountability from the salesmen to the general manager. There is incompetence everywhere at this dealership. Beware and consider shopping somewhere else.