I’m deeply disappointed by my recent experience at this dealership. From the moment I walked in, I felt unwelcome and as if I wasn’t being taken seriously. I was treated dismissively—spoken to with condescension and made to feel like I didn’t belong. It’s hard not to feel that this treatment was rooted in bias. As a brown person, I’m used to subtle forms of discrimination, but this experience was more direct than I expected. It felt like the staff had already made assumptions about me before I said a word. No one should have to question whether they’re being helped based on how they look. Everyone deserves respectful, equal service. I hope this dealership takes a hard look at how they’re treating people who walk through their doors—and makes the changes needed to ensure no one else walks away feeling the way I did.