Not being clear on payment options to arrange pickup, specifically asked NOT to replace wiper blades ($57), asked for and paid for a detail ($140) and interior NOT cleaned. First and LAST time for both our vehicles coming there or Purchasing from your dealership! AND I will ensure to pass the word to all clients and customers. I was very shocked at the lack of customer satisfaction or willingness to meet me half way. THE WORST SERVICE EXPERIENCE I HAVE EVER HAD WITH ANY DEALERSHIP IN JACKSONVILLE!