I had my back up camera replaced, and the outer bracelet was broken. I was informed that it would be repaired at no cost to me. All I am getting is the run around.All I ask is to keep me informed on what is going on. My advisor was Cord Brewster. In the past I have been pleased with the service that I have received. I would like to continue my service there .Thank you Robert Lackey My customer no. 41992