Very hard to get service to answer their phone.
Only folk that have touched this new car has been this dealership. Upon my review of the service paperwork next day I see that a wheel was missing a lug nut, the stud was damaged and replacements recommended. Stud was not replaced. I was charged $7 for a replacement nut.
This all follows their installation of new tires several months ago after which the car vibrated excessively. I took it in for investigation and “highway speed” road test. Their highway speed was stop & go along Plaza Drive (maybe up to 45 MPH for a few seconds?) and they reported nothing was wrong. Took back in the next day, different rep took initiative, and we learned ALL FOUR tires were poorly balanced and rotors needed turning, after which ride was niice.