The “quick” lube location is very slow. I was there for my 1st oil change & tire rotation at 4:45 for a 5pm appointment. I did not leave until 6:40pm. I was told it would be about 45 min. No one explained to me anything about the 20+ point inspection which I assume is part of the reason it took so long. Myself being in the customer service industry I feel like the “kids” working there should be better trained. Train them to greet the customer, explain the service you will be providing, explain the inspection and what will be checking and why. Explaining to the customer everything that is involved would only take 5-10 min. That way when it takes over an hr & half to do a job that the place down the street can do in 30 min the customer will feel like the service you provide is worth the extra time and money. Return customers, with confidence in a service provider that they aren’t being taken advantage of are key to profitability