As a person who has a “sickness” with cars and trucks, I average a new vehicle between my wife and I on the average of every 18 mos. Obviously am doing transactions ALOT.
I just have to say, this recent purchase from your dealership is probably the least impressive of my past 35 purchases.
I really don’t enjoy disparaging someone, but as a retired business owner, I believe honest constructive criticism is important.
Our salesperson, Alejandro has the personality of a gold fish…ZERO, really can’t say a whole lot more about the sales mgr…your FF&E guy was extremely personable and since he was the last to interact with, that was a plus.
Never ever…ever did I have to beg the salesperson to fill the gas in the new vehicle..unreal…and then when he did he had some lame excuse as to why it was only 3/4 full.. Also never offered to show or hook up our phone..NOTHING…and to top it off i emailed him two days after the sale and he never responded (2 emails)
Not until I had to call him out and basically look him in the eye and let him know..dude you are wortless.
Here is what really is concerning. When we were there, it showed with an award and a belt at the bottom of his desk that he was a salesperson of the month. That is somewhat scary to think he’s number one seriously. I am not new at this. I don’t like complaining, but this was without a doubt the worst buying experience I’ve ever had. I hope you take my criticism constructively because that’s all I’m concerned about here.
Respectfully
Brock Henning
Cross, SC.